{
  "phone": "265888763201",
  "name": "Mwenewezi Chanika",
  "state": "INITIAL",
  "lastInteraction": "2025-09-22T09:46:16.859Z",
  "history": [
    {
      "timestamp": "2025-09-22T09:46:16.859Z",
      "message": "Hello Pamsika, I am interested in purchasing tickets for the event *Testing Ticket 1* Event ID: 83",
      "direction": "INCOMING"
    }
  ],
  "language": "en",
  "message": "Hello Pamsika, I am interested in purchasing tickets for the event *Testing Ticket 1* Event ID: 83"
}